TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Actually, I think it's a great benefit to not need
documentation to use a product. If the product
is intuitive, the developers must have carefully
planned and put a lot of effort into making it
usable.
Maybe you can call the company and tell them
that you want their product to be more difficult to
use, including its own obscure scripting language,
and that you would like them to ship a small library
of manuals with each package and offer free training
seminars and free onsite technical support.
