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The article is titled "In Information Age, Knowledge is Useful But Not
Reused, Study Finds"
A study of 4500 scientists, engineers, and managers in technology-intensive
companies found that 70% of these knowledge workers said information wasn't
reused and 88% said they had no access to lessons learned elsewhere in
their organizations. The conclusion is that if these statistics are true,
the Information Age has not grown up yet, and the results contradict the
popular image of companies mining their own operations for information in a
never-ending quest for competitive advantage.
The closing quote from the survey's sponsor is: "There is a knowledge
imperative. Companies able to capture and share knowledge obtain superior
business performance."
The most fundamental purpose of XML is to correct these shortcomings by
permitting documents of all types to be stored in a database, where the
metadata (in the form of attributes, element names, and RDFs (reference
description frameworks) provide a much more powerful way to capture and
reuse information
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Dan Emory, Dan Emory & Associates
FrameMaker/FrameMaker+SGML Document Design & Database Publishing
Voice/Fax: 949-722-8971 E-Mail: danemory -at- primenet -dot- com
10044 Adams Ave. #208, Huntington Beach, CA 92646
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