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>>One that has stumped me is
this INFORMATION MAPPING. Simply put, is it a CONCEPT
(technique) or a TOOL/UTILITY? I've heard both, but
never from a credible source. Whatever it qualifies as
I would also like to know how I can get it/learn it.<<
Michael,
Information Mapping is primarily a technique, but the company that teaches
it also provides technical writing templates that can be used with Word and
other DTPs. Information Mapping's website ( http://www.infomap.com/) has
information on the method, description of the seminars, and a downloadable
seminar schedule.
My original technical writing experience was using Information Mapping, and
it greatly influences me, even when we're not "officially" using it. I've
found it to be a pretty useful technique.
Hope this helps,
Sarah Newman
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