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I keep winding up in positions where I'm editing existing documents, and
almost every time, I encounter an index where the writer has included
generic verbs as keywords. For example:
Changing
Item's Class
Owner Security
Report's Schedule
If I'm using this index and I want to know how to change a report's
schedule, I'm going to look under "report" or "schedule"... but definitely
not under "changing." (Even worse are the cases where a lazy writer has let
the auto-index feature do the work, and the index consists entirely of
entries like "Changing a Report's Schedule" and "Adding Employee
Information" and my all-time favorite, "A word about the reports." But
that's another issue.)
Before I start chopping, can anyone offer a compelling reason to leave
those entries intact? Or are they just clutter?
Christine Anameier, contract tech writer
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