Re: anyone else in the same boat?

Subject: Re: anyone else in the same boat?
From: Bruce Byfield <bbyfield -at- axionet -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 27 Dec 2000 13:27:12 -0800

Andrew Plato wrote:
>
> For a consultant, it is presumptuous and dangerous to assume you have some
> unique bond with users that supercedes the directives and desires of the people
> paying the bills. Sure, good companies cater to their customers/users. But in
> my line of work, I must cater to my customers/users, who are the clients.

Often, writers are hired because they do have more awareness of
users. However, this knowledge does need to be combined with a bit
of discretion.

You also need to separate your knowledge of what may be good for the
user from your own preferences and opinions. It's easy to confuse
the two, and to argue from a false position.

--
Bruce Byfield, Outlaw Communications
Contributing Editor, Maximum Linux
604.421.7189 bbyfield -at- axionet -dot- com

"Dow Jones going into a stall,
Spray paint saying it on every wall,
The rise was fine, now it's time to decline and fall."
- Richard Thompson, "Yankee Go Home"

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