RE: Managing the multitudes (workflow management)

[KMcLauchlan -at- chrysalis-its -dot- com]

Well, well, WELL then!....   It happens that we are in the 
process of implementing ClearCase and ClearQuest at this company.

As a matter of fact, I'll be using one product -- 
if they EVER get the system up (we took the courses last 
November and the servers STILL aren't up) to version-control 
and back-up my FrameMaker docs, while the engineers are 
using it to control the development code.  They'll use the 
other Rational product for bug/issue tracking. The Customer 
Support folk, however, are using something from Great Pains... 
er, I mean Plains, which is part of the new system being used 
by finance and Sales.

Indeedy!  Replace incompatible systems with... incompatible 
systems.

Anyway, that was another reason I was thinking of SQL.

Ellen, on the other hand, made a good case for the simplicity 
of Access.

I must think on this some more (that will be the grinding noise 
that you hear).

/kevin

> -----Original Message-----
> From: Pitt, Julie [mailto:julie -dot- pitt -at- digex -dot- com]
[snip] 
> We're adapting Rational tools to our implementation of an ISO 
> 9000-compliant
> quality management system. Rose has been great for process 
> mapping, and we
> plan to use ClearCase for documentation management and 
> ClearQuest for a
> couple of our processes that require tracking an activity 
> through various
> stages. As part of our document management plan, we're going 
> to have a Web
> interface to a shared directory--everyone in the department 
> will have at
> least read access to all projects. It's not all implemented 
> yet, but looks
> very promising thus far.

> As for Kevin's quandary, Rational might be a way to go, but 
> it would take a
> lot of planning, and probably buy-in from the whole 
> Engineering group to
> really make it work well. One plus is that Rational includes 
> the Rational
> Unified Process, so that the various parts of a project can 
> be linked across
> the tool set; and, it allegedly allows you to attach e-mail 
> messages to
> project documents. It's also integrated with Word, and 
> possibly (I can't
> remember for sure) with Microsoft Project.

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