RE: Human-computer interaction and interface design

[Mandy Wells <mwells -at- valadeo -dot- com>]

Hi Karen
I'm currently enjoying About Face: The Essentials of User Interface Design
by Alan Cooper. I'm also taking a course at U of T--part of their E-Learning
certificate --> http://learn.utoronto.ca/mediatech/e-learning/index.asp
--on multimedia interface design. The book isn't part of the reading for the
course, I'm reading it because it's quite interesting.

Of course, now I'm going to look for certifications course in becoming a
professional whiner--I'm thinking that's a good career fit for me...

Usefully whiny, whinely useful,
Mandy

>For our e-commerce site, I've been researching material to 
>make ordering 
>easier and less stressful for our customers (and increase 
>their purchasing). 
>Besides Laurel's "The Art of Human-Computer Interface Design" 
>and Jakob 
>Neilsen's stuff, does anyone have URLs or book recommendations 
>for sources 
>of readings/writings?
>
>Thanks in advance,
>Karen Black
>Technical Writer and Whiner
>Davis + Henderson
>Toronto, ON
>dhltd.com

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