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This might happen somewhere in the dusky future when deadlines are no longer
an issue. Until then, the only place you'll find anything similar is in the
"For Dummies" books.
I shudder, however, to think of updating an entire procedures manual at the
click of a button. The finished product would be as laughable as the
instructions I once had to follow that were translated literally from
Chinese. It took me a while to realize that "cold holes" actually meant
"cooling vents".
K. Joyce McDonald
San Antonio, Texas
----- Original Message -----
From: "R. Johnson" <rjayz -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Sent: Tuesday, July 17, 2001 3:00 PM
Subject: Documents I'd like to see...
> I'd like to see more documentation that illustrates
> potential real-world solutions based on the functionality
> of particular software applications. For example, I'd be
> interested in seeing how others have used mail merge in
> ways other than creating form letters; or how to create a
> knowledge base that enables you to maintain, update or
> generate an entire policy and procedures manual at the
> click of a button; or how (and why) to create an animated
> movie using layers in PhotoShop; or creating CBTs in Power
> Point.
>
> Why is there such a dearth of "solution" based
> documentation? Everything seems to be "process-oriented"
> rather than "results-oriented." Reference manuals and user
> guides are fine, but sometimes I'd like to see an example
> of the functionality in actual use, rather than
> "Select-File-Click-OK." Am I alone in this or do others
> feel this way too?
>
> Robin J.
>
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TECH*COMM 2001 Conference, July 15-18 in Washington, DC
The Help Technology Conference, August 21-24 in Boston, MA
Details and online registration at http://www.SolutionsEvents.com
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