Re: Undocumenting documented features

[Scott Wahl <wahl_scott -at- yahoo -dot- ca>]

Hi Gilda,

Why not just link all dialogs and windows to a single
HTML page, that explains that the functionality is no
longer supported, but users can do it another way,
with a reference to the appropriate information on the
other product?

You could put a similar note in the reference docs
also, for example: "The following features/commands
are no longer supported. We recommend that you use
product X to do <whatever>. See the Product X
Reference Guide for more information."

./Scott

--
Scott Wahl
Senior Technical Writer
Research in Motion
www.rim.net

--- Gilda Spitz <gspitz -at- longview -dot- com> wrote:
> We have a very large Reference Guide that describes
> all the commands and
> functions in our software. 
> 
> There's one area of the functionality that our
> customers don't use any more (because they can do 
> the same tasks, more easily and efficiently,
> with another product from our company).

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