PDF documents are gobble-de-gook when printing?

Subject: PDF documents are gobble-de-gook when printing?
From: "Hart, Geoff" <Geoff-H -at- MTL -dot- FERIC -dot- CA>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 27 Sep 2001 11:31:35 -0400

Ann Waterhouse reports: <<... some people in the office ... can't seem to
print legible .PDF documents. The graphics are fine yet the text is garbage
(random symbolsreplace the actual text). I can take the same document and
print it from my machine with no problems. >>

Sounds like the problem is that whoever created the PDF didn't embed the
fonts; if the end-user doesn't have the correct font on their computer,
Acrobat will try to substitute an appropriate font, and if it guesses wrong
for the substitution, you'd get the symptoms you describe. Two possible
fixes: Redistill the original file and embed the fonts, or install the
missing fonts on the computers that are causing the problems. (Note: You can
copy the standard Windows or Mac fonts that come with the OS between
machines, but other fonts are copyrighted material, and can't be so copied
unless the developers permit this. It used to be that fonts from Adobe were
licensed "per printer", so you could share them, but I'm not up to date on
the current licensing practice.)

--Geoff Hart, FERIC, Pointe-Claire, Quebec
geoff-h -at- mtl -dot- feric -dot- ca
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