RE: New TECHWR-L Poll Question

["McCarter, Kim" <kmccarte -at- harris -dot- com>]

> What do you, a technical writer, USUALLY do when you 
> find UI errors in software you are documenting?

When I find UI errors, I first contact the developer.  If the developer is
agreeable to fix the problem before the next release of the software, the issue
stops there.  If the developer, for some reason, can't or won't fix the issue
before the next software release, I open a bug ticket against the software.

_________________________________
Kim McCarter
Information Design & Development
Harris Corporation, Network Support Division
(321) 724-3497
kmccarte -at- harris -dot- com

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