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Your article was excellent. I learned a lot. I also shared it with my staff
- made it required reading - mistake and all!
Thank you, also, for being gracious enough to write to us about the
technicality. It didn't matter to me much anyway.
I also enjoyed the little joke you made and your style of writing in the
clarification email.
Once again, thanks! Great article -
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Barbara Yanez
Manager - Documentation
Cogent Systems, Inc. http://www.cogentsystems.com
Manager - Public Relations
San Gabriel Valley, CA STC
www.stcsgv.org
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