RE: Encouraging users to read online help

Subject: RE: Encouraging users to read online help
From: Michele Marques <MarquesM -at- autros -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 18 Dec 2001 13:24:12 -0500

Secara, Maggie writes:

> Using help should be included in training.

I agree! When I do training (even when I am not also documenting the
product), I always incorporate some help training into the lesson. It's not
just a matter of showing how to access the help, but what sort of
information is available.

- Michele
------------------------------------------------------------------------
Michele Marques, Technical Communicator
AUTROS Healthcare Solutions, Inc.
marquesm -at- autros -dot- com <mailto:marquesm -at- autros -dot- com>

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