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Subject:RE: Encouraging users to read online help From:Michele Marques <MarquesM -at- autros -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Tue, 18 Dec 2001 13:24:12 -0500
Secara, Maggie writes:
> Using help should be included in training.
I agree! When I do training (even when I am not also documenting the
product), I always incorporate some help training into the lesson. It's not
just a matter of showing how to access the help, but what sort of
information is available.
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