TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Language Check List From:"Dick Margulis " <margulis -at- mail -dot- fiam -dot- net> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Sun, 20 Jan 2002 13:19:26 -0500
Stan Schwartz wrote:
>Off the top of my
>nearly-bald-and-whatever-hair-is-left-is-grey head,
Yeah, me too, except for the ponytail ;-)
I suggest: Errors
>of omission, spelling, grammar, bulky phrasing, improper word usage,
>and punctuation. There must be others. If you find that many of the
>same kinds of errors are recurring, you can devote adequate resources
>toward correcting them.
IMHO this is the wrong focus. All of the error types you are talking about certainly annoy the hell out of me, but I have yet to detect any resonance in management types.
Here is where I'd go: Focus on impenetrable, misleading, ambiguous, and confusing messages. Point out how these diminish the user's real experience of the product, increase hotline support call volume, and risk marking the product as of low quality and low usability.
If you want to talk to a manager about the fit-and-finish issues that drive copyeditors mad, maybe talk to the marketing director or the corporate communications manager, who might actually care about these superficialities as much as I do ;-) Otherwise, you will just be seen as annoying and trivial.
Dick
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Collect Royalties, Not Rejection Letters! Tell us your rejection story when you
submit your manuscript to iUniverse Nov. 6 -Dec. 15 and get five free copies of
your book. What are you waiting for? http://www.iuniverse.com/media/techwr
---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.