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Subject:RE: Why don't technical writers do case studies? From:bryan -dot- westbrook -at- amd -dot- com To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 11 Apr 2002 09:00:52 -0500
You missed one possibility:
3. The end users were able to figure how to mess up in a way so creative that nobody could have predicted it but now needs to be documented to prevent other knuckleheads from doing the same thing (i.e. the silly-sounding warning that was necessary because somebody really was dumb enough to do it scenario).
#3 was pretty common when I worked in the defense industry.
-----Original Message-----
From: Nora Merhar [mailto:nmerhar -at- charlesindustries -dot- com]
Sent: Thursday, April 11, 2002 8:54 AM
To: TECHWR-L
Subject: RE: Why don't technical writers do case studies?
How do errors get in my work?
1. I messed up, and/or
2. My SME/reviewer(s) messed up.
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