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Sometimes as tech writers we see ourselves as the truth police, sometimes to a detriment. There are plenty of bugs that I have documented due to an over-zealous developer's demands that might have been best left undocumented. If only 0.5% of users might even encounter a certain bug, why draw attention away from the task and run the risk of confusing even 1% of the readers who might never encounter the bug? For the rarest of rare bugs, that is what technical support is for.
Where do you as a technical writer, and development team member, and possible stockholder, draw the line?
.barry.
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