TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
- first thing to troubleshoot: is this a hardware/BIOS problem or is it an OS problem? when your machine boots, the BIOS should
"see" the drives. It should report their presence and how they are physically connected (see below) on the screen (may flit by
rather quickly, keep an eye) before Windows starts loading.
- is this IDE or SCSI? Your CDW drive may have to be on the master connection, obviously your hard drive goes on the other
master, and you put the CDR on one of the IDE slaves. Check the install doc for your drive or look on the manufacturer's web
site.
- what version of Nero are you running? Older versions don't work with W2K unless you download an additional DLL (I think, or
some extra file).
- older versions of Nero don't recognise newer CDWs. There's no config file you can get to update this, but you can upgrade your
old 4.8? Nero to about 5.something using patches which are a free download from Nero's site.
- Obviously you need the right drivers, but it's not always that simple. Search the CDRW manufacturers' websites for compatility
issues, bugs, updates, drivers, firmware updates, etc.
BTW, I've learned from experience that it's a good idea to check a manufacturer's web product support before buying. It's
happened to me that I've saved a few Kroner buying a "noname" product, only to find in a moment of need that there were no
driver updates, bugfixes, etc.
Hope this helps,
John Cornellier
Senior Technical Writer
Schlumberger Stavanger Technology Center
"Rowlands, Gareth" <Rowlands_Gareth -at- cdph -dot- org> wrote:
>My machine no longer recognizes
>that there are two CD drives living in it. On boot up, the drive lights
>flash briefly, showing that the connections are fine, but they're not picked
>up by the OS (Win2K Pro). The trouble started, I think, when I switched
>from Easy CD Creator to Nero ROM
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Free copy of ARTS PDF Tools when you register for the PDF
Conference by April 30. Leading-Edge Practices for Enterprise
& Government, June 3-5, Bethesda,MD. www.PDFConference.com
Buy RoboHelp Office in May and you'll save $100 with our mail-in rebate.
Or switch from Doc-to-Help or ForeHelp to RoboHelp Office for only $499.
Get the help authoring tool PC magazine recently awarded a perfect score!
Go to http://www.ehelp.com/techwr
---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.
