Please help with extremely frustrating PDF problem

Subject: Please help with extremely frustrating PDF problem
From: Emily Berk <emily -at- armadillosoft -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 15 May 2002 20:50:38 -0700


Hi all:

I created a one-page flier (or, is it flyer?) using FrameMaker 6.0; and, yes, I used the Print to Acrobat distiller way to create the .ps file.

I then generated a PDF using Acrobat 5.0.

I've gotten several reports, only from Mac users, to the effect that they can see the file on screen, but cannot print it. For example:

"I can open the flyer in my Mac, but I can't print it. For some reason, I
get an error message saying: 'Netscape document cannot be printed on Laser Jet Printer 4MP because of a postscript error.'"

You can try this yourself; and, actually, I'd be SO grateful if you would, regardless of whether you're on a Mac or PC. The document is at:
http://www.armadillosoft.com/film/0602flyer.pdf

And, of course, I would be very grateful for any suggestions as to how to solve this very annoying problem, a problem which I have personally not been able to reproduce.

Please email directly, as I am on digest.

Thanks In Advance.

--Emily

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~ Emily Berk ~
On the web at www.armadillosoft.com *** Armadillo Associates, Inc. ~
~ Project management, developer relations and ~
extremely-technical technical documentation that developers find useful.~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




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