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RE: What Are the Main Problems You Have with MS Word?

Subject: RE: What Are the Main Problems You Have with MS Word?
From: "Susan W. Gallagher" <susanwg -at- ix -dot- netcom -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 31 May 2002 10:51:31 -0700


At 07:35 AM 5/31/02 -0500, Dan Hall wrote:

Martin Soderstrom wrote:

Alan Cooper (an interface design guru) suggests that
most software is designed for the "beginner user" -
that is, for the ease of use of the novice...
Keeping with that thought, see "Paradox of the Active
User" by John M. Carroll & Mary Beth Rosson at

http://people.cs.vt.edu/~rosson/papers/paradox.pdf

-Sue Gallagher







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RE: What Are the Main Problems You Have with MS Word?: From: Dan Hall

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