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Have the IT folks increase the spool size allocation for the print spooler.
-----Original Message-----
From: Michelle Coffey [mailto:michelle -dot- coffey -at- EPSIIA -dot- com]
Sent: Wednesday, July 10, 2002 10:40 AM
To: TECHWR-L
Subject: RE: any printing experts?
Jennifer Wrote:
>
> I sent the PDF to a woman on a different floor for review - she
> is not using
> the same printer as me. It is an 84 page book which prints fine on my
> printer. However, on her printer, it stops at page 24 and won't print
> anymore. I've looked at page 25 and can't see anything special about it. I
> fiddled around with my Distiller settings and PDF'd again, and again, it
> prints out fine on my printer but still not hers.
Check the version of Acrobat Reader she is using. We had this issue at our
office with a manual I created with Framemaker and saved as PDF with
Distiller. Viewing varied between Acrobat Reader 4.0 and 5.0 (we didn't
attempt to print - will test this later today). I still haven't tackled
this issue, but will let you know if I find a fix.
This, or the print server she is using would be the first items I'd
investigate. If the print server isn't "robust" enough - it might not be
able to handle a large PDF.
Hope this helps.
Michelle Coffey
Technical Writer
EPSIIA Corporation
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