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Studies showed that Microsoft Bob and Clippy, the animated paper clip
were a good idea.
_I_ read paper manuals. I use online help. I tend not to read paragraphs
of notes presented by the GUI; yet, I was not part of the study. I know
several people who approach docs the same way.
Studies have shown that users don't read paper manuals or online help,
so
writers are now trying embedded assistance along with context sensitive
help. I'm looking for opinions:
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Experience RoboHelp X3! This new RoboHelp release combines single sourcing,
print-quality documentation, conditional text and much more, into the most
monumental release of RoboHelp ever! http://www.ehelp.com/techwr-l
Absolutely FREE! FrameMaker/Win 6 & 7 Express Customization (v3):
Quick-access buttons & keys to common functions, char tag/font drop-down
lists, charset browser, QRef guides & much more: http://www.microtype.com/2
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