Choosing a knowledge base tool

Subject: Choosing a knowledge base tool
From: "Gen Whitt" <gen -at- castec -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 31 Oct 2002 16:20:22 -0800


Hi everyone.

I am in a new job and am researching setting up a knowledge base for
this company. There is nothing already in place.

It is a relatively small company and high-end knowledge base tools would
be out of the question. The best ideas I have been able to come up with
so far are a) RoboInfo, b) Dreamweaver with Deva Tools.

I have done some research already, including in the list archives.

Does anybody have experience/information/recommendations as to what
would be a good way to go, to set up a moderately priced knowledge base?
Any user feedback on using RoboInfo for this purpose? Anyone out there
using Dreamweaver with Deva Tools for a knowledge base? Any other
recommendations?

I would be happy to summarize information I get, if there is interest in
that.

Thanks,

Gen

Gen Whitt
Documentation Manager
Castec, Inc.


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