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Subject:RE: insure or ensure (was: RE: Warnings) From:John Posada <JPosada -at- book -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 4 Nov 2002 11:12:26 -0500
In this case, that is correct. I dashed off the response too quickly. It is
only in cases where the document is binding the source of the document that
legal would have issue.
In your case, you legal department would be very pleased and it is probably
their legal department who would have an interest.
Bruce replied:
I'm not a lawyer (unless a semester of tort law, makes you one). But,
I.M.H.O. "It is the responsibility of the end-user to ensure that all
information is current." covers the customer's responsibilities, not ours.
So adding "... help ensure ..." would imply mutual responsibility, which we
have no intention of being part of. ... At least, that's my read on it. So
it's up to our lawyers to adjust the wording, which I'm sure they will do
just after printing! ;-)
John Posada wrote:
> And your sales prevention department, aka Legal, should want all instances
> of the word ensure to be "help to ensure..." because if you
> ensure anything and it doesn't come to pass, it opens you to
complications.
John Posada
Senior Technical Writer
Barnes&Noble.com
jposada -at- book -dot- com
212-414-6656
"Be accurate...the 4am wakeup call you prevent could be your manager's"
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