RE: outsourcing technical communication

Subject: RE: outsourcing technical communication
From: "Sean Brierley" <sbri -at- haestad -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 4 Nov 2002 15:56:52 -0500


Why not outsource it inside the USA?

Just a thought.

I worked for an employer who essentially laid off 80% of their
programmers and outsourced their programming to India. From what I could
tell, the programming was done well but managing the project, getting
features in the way we wanted was a bit of trouble--probably half of
this was our ability to communicate what we thought our customers
needed.

There are Indian members of this list--hopefully this will bounce around
until one of them gets hold of it. And, I think a bunch of U.K.
companies, like British Telecom, are doing such things in volume, also.

Cheers,

Sena

-----------------------------------------
Sean Brierley
Software Documentation Specialist
Haestad Methods
http://www.haestad.com
203-805-0572 (voice)
203-597-1488 (fax)



-----Original Message-----
From: sorourke -at- pivotal -dot- com [mailto:sorourke -at- pivotal -dot- com]
Sent: Monday, November 04, 2002 1:26 PM
To: TECHWR-L
Subject: outsourcing technical communication



I am looking for information about outsourcing technical communication
(end-user documentation, system administration documentation) to
technical
writers in India. I would particularly like to talk to a North American
manager who has had experience with this.


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