Customer contacts?

[SteveFJong -at- aol -dot- com]

A recent conversation I had with a colleague on the perennial problem of 
customer contact prompts me to survey the list about it. If you will reply 
offline, I will compile the results and report back. (I also think I see a 
column in this 8^) Thanks!

-- Steve

Have you ever been in contact with a member of your target audience? (yes or 
no)

If so, in what form? (visited customer site, customer visited your site, 
telephone, survey, e-mail, other)

Did you find it helpful? Why?

If not, why not?

If you could speak with a member of your target audience, what questions 
would you ask?


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