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> > Thus, sometimes doc'ing the doc is a good idea. Don't assume that your
> > audience, even people used to working with software, are really savvy
> > enough or have the patience to look at the interface and figure it out.
>
> I wonder about that. I certainly do not doubt your account or that it
> is typical. But are people who do not have the patience to closely look
> at the interface going to read documentation about documentation?
Didn't a recent issue of the STC journal have a study that found most
computer users don't (know how to) use the standard navigation aids in
online help?
= Mike Bradley
Tech Pubs
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