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Engineers used to working in a software environment called me to task
for not having help, when the case was that if they knew how to use the
help, they'd have been all set.
Thus, the help-on-help helped the engineers in question and had the
added bene of being a CYA.
-----Original Message-----
From: Gordon Meyer [mailto:gordonmeyer -at- mac -dot- com]
Sent: Wednesday, December 04, 2002 5:12 PM
To: TECHWR-L
Subject: Re: doc'ing the docs
Sure, we can all imagine situations where "help on help" might be
useful, but here's an actual example. (Product name obscured to avoid
accidentally embarrassing someone.) As they say, the proof is in the
pudding, and there's nothing here that either already hasn't been
discovered by the user (because they've navigated to this page) or
isn't completely obvious. For example, it contains the shocking
revelation that the the index is in alphabetical order and contains
links (which are blue and underlined) to associated topics.
Thanks for the hypothetical examples of where such doc is useful and
could have a significant impact, but I'm still hoping to find a
real-world case. Hope spring eternal.
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