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>Document the product as it stands before the customizations are made.
If the developers have been clever in allowing for the customizations (incorporating text strings in a DLL or a database table, for example), it should be possible to exploit those same resources when constructing the documentation, thus automating the customization of the docs.
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A new book on Single Sourcing has been released by William Andrew
Publishing: _Single Sourcing: Building Modular Documentation_
is now available at: http://www.williamandrew.com/titles/1491.html.
Help Authoring Seminar 2003, coming soon to a city near you! Attend this
educational and affordable one-day seminar covering existing and emerging
trends in Help authoring technology. See http://www.ehelp.com/techwr-l2.
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