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Subject:Re: text production process From:Andrew Plato <gilliankitty -at- yahoo -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Sat, 25 Jan 2003 11:42:29 -0800 (PST)
"John Garside" wrote
>
> Our department has been discussing promulgating a
> text production process for some months.
Whoa, you sure you're ready for that? Do you have a font selection methodology?
A paper use procedure? A internationally recognized quality reporting and
metrics analysis process? You can't just jump into a text production process
without a process to select the process that will decide which process is used
in analyzing the processes that process which process is procedureally the most
methodical. Are you MAD!
> The sticking point is that the commissioners of the
> text -- typically other departments -- are treated
> as 'customers' who, if not always right, do have the
> last word.
Eh, the customer is always right.
> How do others reconcile the application of a
> standard process with gorillas who want lipstick?
When logic, reason, and common sense fail - develop a process.
Andrew Plato
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