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Subject:Re: Are you using personas? From:"Karen L. Zorn" <klzorn -at- zorntech -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 30 Jan 2003 14:28:18 -0700
> Hey! I GET it now. In fact, I tell people that the audience for the Run
book
> I just created was for Igor, the 3rd shift Network Operations Center
> Technician who's been on the job for a week and the network crashes at
4am.
>
> Now I need a face...
How about the Marty Feldman character in Young Frankenstein....?
Karen Zorn
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
A new book on Single Sourcing has been released by William Andrew
Publishing: _Single Sourcing: Building Modular Documentation_
is now available at: http://www.williamandrew.com/titles/1491.html.
Help Authoring Seminar 2003, coming soon to a city near you! Attend this
educational and affordable one-day seminar covering existing and emerging
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