[Author Prev][Author Next][Thread Prev][Thread Next]
[Author Index (this month)][Thread Index (this month)][Top of Archive]

RE: huh?

Subject: RE: huh?
From: Gene Kim-Eng <gene -at- genek -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 08 May 2003 09:05:02 -0700


I have traditionally satisfied any need for such a person by borrowing an
admin or other non-technical person already in the company to attempt to
use my document to operate the equipment or software. I hardly ever
encounter a situation where there's such a shortage of ignorance that I
have to go out and hire it.

Gene Kim-Eng


At 10:50 AM 5/8/2003 -0500, Lisa Kemp wrote:

While I disagree with this statement, but I do understand the reasoning. A
person with little or no knowledge of the topic can bring the new user
perspective and provide somewhat of a usability test for the document. I
think this approach only works on very simple concepts. There are some
topics, such as system development or database concepts, that force you to
assume some prerequisite knowledge. What I prefer is for the technical
editor to have knowledge of the topic but also be able to understand the
topic as a new user would.



^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Order RoboHelp X3 in May and receive a $100 mail-in rebate, PLUS
free RoboScreenCapture and WebHelp Merge Module.
Order RoboHelp today: http://www.ehelp.com/techwr-l

ATTENTION FrameMaker Users: Fill-out the following survey to receive a chance to win a FREE RoboScreenCapture.
FM users only please: http://www.ehelp.com/techwr-2

---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.


Previous by Author: Re: Fear and Loathing at the Job Site
Next by Author: RE: XP look-and-feel
Previous by Thread: RE: huh?
Next by Thread: Re: huh?

[Top of Archive] | [Author Index (this month)] | [Thread Index (this month)]

What this post helpful? Share it with friends and colleagues:

Sponsored Ads