RE: huh?

Subject: RE: huh?
From: holmegm -at- attbi -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sat, 10 May 2003 15:22:07 +0000


Andrew Plato <gilliankitty -at- yahoo -dot- com> wrote:

>I agree. There is absolutely no reason specialized software documentation
>should have basic Windows user-interface instructions. If user?s don?t know how
>to right-click, then send them a copy of that video professor. No technical
>writer at a software firm should be documenting at that low of a level.

As always, it depends ...

If you're documenting a new statewide system being rolled out to counties
that were on a terminal based system (and who sometimes avoided even using that
as much as possible) you might need a little right-clickie verbiage ... in that
case you just try to present it in the least annoying manner possible.

I'd *like* to say "can't they just read Windows Help?". I do say it, at my
desk, just not often in my docs ;).

--
Greg Holmes

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