Re: system administrators and documentation

["Mark L. Levinson" <mark_levinson -at- yahoo -dot- com>]

Andrew writes:
> You are correct that it is a tricky strategy. 
> It really requires a sales force and support 
> group that is in on the strategy and can steer 
> newbies into consulting contracts. 

I imagine it also requires customers who aren't 
aware of any more user-friendly alternative that 
they can afford to switch to.


 

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mark_levinson -at- yahoo -dot- com or more usually
nosnivel -at- netvision -dot- net -dot- il

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