RE: RE: Think outside the box - Re: A suspected can of worms

Subject: RE: RE: Think outside the box - Re: A suspected can of worms
From: "Schermerhorn, Robert" <roberts -at- chipdata -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 26 Jun 2003 11:51:25 -0500


There is no better way to become wrong than by predicting the future,
but since we are all at it...

One thing that is going to happen that will affect good technical
writers is the evolution of the software wizard. Most of them are pretty
dumb right now, but this will change, and it's going to take some
seriously good user advocates and students of process with a penchant
for programatic logic to develop wizards that learn about the user
through their actions, then intelligently and effectively tailor
guidance in a personal way.

No, I'm not smoking anything.

Robert Schermerhorn




IMO, the nature of the modern world makes it highly likely
that the next "bubble," whatever it is, will probably be
grounded in some sort of new technology. This is likely
to create opportunities for technically adept people of
all types, from engineers to writers. Whether it will
create opportunities for "non-technical technical writers"
will depend on what extent it interfaces with mass-market
consumers. If it's the "next big thing" in consumer goods,
it probably will; if it's in background technology,
it probably won't. Either way, I'm not redirecting my
skills toward anything remotely related to growing tulips,
and I think that's a reasonably sensible strategic decision.

Gene Kim-Eng



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