RE: Particpating in interface design?

Subject: RE: Particpating in interface design?
From: Karen Casemier <karen -dot- casemier -at- provia -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 24 Sep 2003 14:45:37 -0400


Like Geoff, I've also started getting involved in interface design. I think
one of Geoff's points is a key to success (or at least to my success):

"But in each case, note that I offered a way to make someone's life
easier rather than acting as a critic (thereby inherently trying to make
their efforts at interface design look foolish). "

You can't just point out problems - you have to offer solutions. And your
solutions need to not only solve the problem from the original design, they
have to be fairly easy to implement (and if they aren't, they better provide
a lot of value). I've also had success in suggesting several variations or
different alternative approaches - of course, during crunch time, I know
which solution will be implemented (the easiest one!). But a "killer
solution" may be implemented for a later release.

If you know your product well, you can often suggest solutions that copy
from other areas of the product - this is often the easiest way to get your
suggestions into the release.

One other thing to remember is to use the golden rule - treat others as you
would want to be treated. We often complain on this list of people reviewing
the docs and making suggestions that have no impact on the actual accuracy
or readability of the docs. Instead, it is simply matter of personal style.
Don't make the same mistake with UI design. Look for REAL areas where you
can add value to the product, not just do something cool.

It starts with one great suggestion, and builds from there.

Karen Casemier

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