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Subject:RE: documenting desktop to web application From:John Posada <JPosada -at- book -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 25 Sep 2003 13:32:10 -0400
My first thought, when reading this post is: You mean the client doesn't
*know* everything their application does?
Many times the client doesn't know. Many systems start small, then evolve as
needed. A client is not a person...a client is an organization. It's pretty
common for different people to know different things to different levels. A
CIO might know alot about all of the system, but is it expected that he
would know as much about SAP as the SAP manager? Would the SAP manager know
as much about purchasing's AS400 as the purchasing manger?
John Posada
Special Projects
Senior Technical Writer
Barnes&Noble.com
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