Re: Starting a documentation team

Subject: Re: Starting a documentation team
From: Andrew Plato <gilliankitty -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 23 Oct 2003 13:50:15 -0700 (PDT)


"Dharuni Garikapaty" <dharuni -at- yasutech -dot- com> wrote in message
news:217115 -at- techwr-

> I am supposed to create a proposal and a plan for this in a week's time.
> While I have some ideas about how to go about this, I would like some
> guidance and suggestions.

The best groups like this have 1 leader, a handful of content-experts, an
editor or two, a clerk/secretary type.

Leader sets templates, guidelines, design, etc. as well as some docs.
Writers generate content.
Editors keep it clean
Clerk handles the logistics.

Set high expectations for quality. Expect people to work hard and be dedicated.
Don't allow holy wars or feuds to break out. Focus on solving problems not
blaming others. Remember that theories and plans are only as good as they
translate to practical results.

Everything else is gravy.

Andrew Plato


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