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Subject:Is this too Offensive for a manual? From:"Claire Philpott" <claire -at- edams -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 19 Nov 2003 10:17:25 +0200
Dear All,
I am editing a software manual with a target audience of users who are responsible for managing meter readers. This management process uses the various reports and records maintained by the software.
There are some phrases used in reference to the meter readers that make me balk at including them. For example:
Arising from incompetent, lazy or crooked meter readers...
...reward performance and punish incompetence.
In some cases these comments are absolutely true and the cause of significant business losses that the software is used to control. However, I can't help but think it is not necessary to be so blunt.
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