Re: Dictionary

["John Posada" <writer -at- tdandw -dot- com>]

Remember, I used to work there...there was a BIG
differentiation.

John Posada
Senior Technical Writer
writer[at]tdandw.com

----- Original Message -----
From: "Chuck Martin" <cm -at- writeforyou -dot- com>
Subject: Re: Dictionary


>
> Not if the customer doesn't differentiate.
>
> Chuck Martin
>
>
> "John Posada" <writer -at- tdandw -dot- com> wrote in message
news:223144 -at- techwr-l -dot-  -dot-  -dot- 
> >
> > Wouldn't that be Customer Service rather than Technical
> > Support?
> > --
> > John Posada
> > Senior Technical Writer
> > writer[at]tdandw.com
> >
> > "Isaac Rabinovitch" <isaacr -at- mailsnare -dot- net> wrote in
message
> > news:200312190231 -dot- VAA23121 -at- intrepid -dot- cnchost -dot- com -dot-  -dot-  -dot- 
> > >
> > > John Posada wrote:
> > > >>will absolutely not use the B&N online bookstore --
> > > >>bad experiences with tech support. Much prefer
> > > >
> > > >
> > > > How much technical support do you need to use their
web
> > > > site?
> > >
> > > When they screw up an order, more than they have.
> >
> >


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