RE: nag message for updating Reader to v 6

Subject: RE: nag message for updating Reader to v 6
From: mrbassman -dot- 1136710 -at- bloglines -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 3 Aug 2004 14:10:50 -0600


Thanks, Mike.

We still have Acrobat 5 on another PC in case we have to create a PDF
index, but all of our docs are now distributed on the Web. And users don't
got to a central page anymore to view our doc (that was our Web designers'
idea, not ours), so I can't inform them about the message there. But maybe
I can find another way to communicate the information to them.

Rick




> Rick,
>
> We haven't moved to Acrobat 6 because even if we made the pdfs Acrobat 5
> compatible, the index we include on our CD as part of the library
> wouldn't work with Acrobat 5. I know that one of these days we need to
> move to Acrobat 6.
>
> What I plan to do is distribute some kind of communication to our
> customers - probably a maintenance bulletin - announcing our intent to
> upgrade to Acrobat 6, that we will make the pdfs Acrobat 5 compatible,
> but to use the cross document search will require upgrading to the
> Acrobat 6 reader. There is also a "read me first" pdf on the CD that is
> listed on the start page that explains using the pdfs and I'll update
> that as well.
>
> I don't expect to hear much from our customers after the first round of
> questions when the message shows up. However, if they're used to reading
> PDFs they probably already seen this on other PDFs and know what it's
> about anyway.

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