Re: Important Stuff They Don't Teach In Tech Writing School

[written_by -at- juno -dot- com]

> >Nevertheless, the phrase "advocate for the user/
> >customer" still raises my blood pressure every
> >time I hear it.

As I understand the term, an advocate is the person or the group that
goes to bat for you when all else fails. A lawyer is an advocate, for
example. It might be the consumer advocate who helps a gas company
customer, when the gas company refuses to. Perhaps advocates are those
who will be on your side when a problem crops up. A writer should not be
considered an advocate.

I think that the term "advocate" is used by writers who think it means
something different. A writer is not an advocate, any more than a
salesman or the guy who pumps your gas is.

Bob

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