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I looked in the archives, and in the Adobe message boards, and there were
quite a few similar topics. None of them had any real solutions, except
upgrading to latest version.
We are experiencing problems opening PDFs on our intranet site and internet
site. We are using Adobe Acrobat and Distiller version 6.0.0 or 6.0.1. Our
Distiller settings are supposed to be compatible with Reader version 4.0 and
5.0, but often customers and internal people are having difficulties opening
PDFs in Reader 4.0 and 5.0. We even had a problem with 6.0.1. Except for in
the case with 6.0.1, upgrading to the latest Reader version has solved the
problem.
Is anyone else experiencing this problem? How have you solved it? Even
though we provide a link to to download the latest Reader version, we can't
expect every customer to be using it.
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