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I've been presented with a group of equipment operators; I'm uncertain as
to their age distribution although our general Site's average age is above
40. Described as "computer phobic," some are neglecting to sign onto
computer to read e-mail and participate in procedure review process.
(Win2k, Lotus Notes 6 but I don't think that the particular OS/e-mail
system is the challenge ... it's not having basic computer skills.) Any
advice as to materials/techniques I can use in coaching this group? I am
googling but I would love to hear from others who have been in similar
situation who'd be willing to share.
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