Re: Another question I've had for years... and Re: Enchanted Development Organizations Was: Re: Expectations too high?

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

I suspect that this is the bottom line.  What I've never been
able to figure out is why customers tolerate defects in SW
that would have them screaming for blood in any other
product they paid the same money for.

Gene Kim-Eng


----- Original Message ----- 
From: "TechComm Dood" <techcommdood -at- gmail -dot- com>
> It all boils down to project planning, responsibility, and
> accountability. Some companies have it, and some don't.


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