RE: Use Words or pictures?

Subject: RE: Use Words or pictures?
From: "Rowles, Carol" <Carol -dot- Rowles -at- fnf -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 2 Nov 2004 14:05:15 -0500


Our help system has a lot of buttons that can be used as short cuts to
accomplish a task instead of going to File or Options or something of
that sort and selecting the task from the drop-down.

Do most of you put a picture of the button into the on-line and say, for
example: "To drop a field onto the form, click (picture of the button)."
Or, do you say, for example, "To drop a field onto the form, click the
Drop button?"

Using the picture, if you reference the button several times in the
paragraph, can get sloppy. Would you use the picture once and after
that just use the name of the button? Suggestions??

We are developing a new .Net product and are starting from scratch. I
am developing a guide for our QC and TW departments.


Carol S. Rowles
Paralegal/Documentation Spec.

Eastern Software Corporation
d/b/a Fidelity Empower
50 S. Water Avenue
Sharon, PA 16146
724-981-5087
Fax: 724-981-5092

Please note my new email address (Carol -dot- Rowles -at- fnf -dot- com). If you have my
address in your personal contacts, please update your contacts to
reflect this new address.



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