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In addition to WHAT software is used it may be worth considering WHY it
is used: Best for the job? Specified by client? Cheapest? We've done
the 'tools war' to death (more than once!) but, from a research point of
view, it may well be worth considering. May even be worth looking at
geography - certainly in years gone by some help tools seemed to have a
geographic split, popularity = availability? Local? Move to single
source may also point to the rise in use of some tools.
Damien Braniff | Technical Writer
damienb -at- asg -dot- com
Technical Communications
ASG | asg.com
Waterfront Plaza
8, Lagan Bank Road,
Belfast, N. Ireland BT1 3LR
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