Re: How to approach this task?

[Tony Markos <ajmarkos -at- yahoo -dot- com>]

Guy Hass asked:

When new people come on board, there is no set of
documentation, help screens, written procedures for
them -- they have to learn from the existing staff.

How do you go about mining and organizing such
material?

Tony Markos responds:

This is a classic Business Analysis project; many TW's
do BA type work.  The main tools of BA's are Data Flow
Diagrams (DFDs), and there cousin: Entity Relationship
Diagrams (ERDs).  

Your first step on the project is so critical. The
worst thing you can do is to just start typing
procedure - without first organizing.  

The major input into organizing procedure is to come
with a rigorous understanding of essential
tasks/functions and essential data relationships. 
This is where the DFD's and ERD's come into play.





	
		
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