HTML or PDF?

["Erika Yanovich" <ERIKA_y -at- rad -dot- com>]

This is one of those things nobody remembers why we do in a certain way - what is called 'for historical reasons'.

A pair of fresh eyes pointed out to me that the help files we produce can be replaced by cheaper PDFs with the same functionality. 

I feel reluctant because I haven't seen this approach widely used for applications in general (apart from Acrobat of course) and NMS applications in particular. The relevant R&D and Marketing people feel OK about it, but I am still reluctant. Please help!

Our help files are cross-platform, single-sourced from the user manual with some investment in the look and feel.

Thanks,
Erika


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