Re: Talk about penny wise and pound foolish!

[Bill Swallow <techcommdood -at- gmail -dot- com>]

Though this is a bit off-topic, you'd think that something that
governs the health of a person via a clock would have been designed
with an internal "calendar" that accommodates daylight savings time.
[Of course you'd need a simple config of geographic location when you
initially set the thing so it knows when, if at all, to account for
daylight savings time.]

Something *is* broken there... hopefully it's not a customer. :-|

On Apr 4, 2005 9:05 AM, Dick Margulis <margulisd -at- comcast -dot- net> wrote:
> 
> Now, pardon me, but it seems that something must be broken here. No
> matter how popular this particular device might be among diabetics, if
> the cost of running this ad (twice a year!) is less than the cost of
> answering phone calls from confused users, somebody screwed up
> somewhere. Either the user interface is so badly designed that even the
> printed product manual can't help, or the the printed manual was so
> poorly funded or badly executed that the company had to pay advertising
> copywriters and art directors to do a better job than their tech writers
> did.

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