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One of my deliverables for the next release is to create a sort of
template/boilerplate for a user guide that a customer can use to create
a customized version of the document. Because our product has a lot of
features that customers can turn on or off before they install the
software on an end-user's machine, we want to provide them with a
document that allows them to pick and choose the descriptions and
procedures for the features that they actually use in their environment
and build their own manual. (customers have actually asked for this.)
One of the requests from our product manager is that we create a
document that does not allow customers to actually change the content
that we provide but it should allow them to hide or show the relevant
parts. I will most likely use Word or PDF as for this document (our
product is Windows based and these are probably the most common tools
for our customers). I've yet to find any built-in feature in Word or
PDF that allows me to control content and then allow someone else to
show/hide sections. Has anyone out there ever created a document like
this? I'm lookin' for ideas!
Thanks in advance!
Joan Goldstein
Principal Technical Writer
Iron Mountain Incorporated
508-808-7327
There will always be something to believe in.
---Shawn Colvin
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